Privacy Policy

Welcome to Ocimum. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide while using our website and services.

1. Information We Collect

We may collect the following information when you interact with our website:

Name
Email Address
Phone Number
Shipping/Billing Address
Project Requirements and Design Specifications
Images, Files, or Content Submitted for Customization
Any other information voluntarily provided through forms or inquiries

2. How We Use Your Information

We use the information collected to:

Process inquiries and orders
Provide custom 3D design and printing services
Communicate order updates and project status
Improve our products, services, and website experience
Provide customer support
Comply with legal obligations

3. Custom Design Content

Any images, designs, models, or files shared by customers are used solely for the purpose of creating requested products and providing related services.

4. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or misuse.

5. Information Sharing

We do not sell, rent, or trade your personal information to third parties.

Information may be shared only with:

Service providers involved in order fulfillment or delivery
Payment processing providers
Government authorities when required by law

6. Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website performance.

Users may choose to disable cookies through their browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

8. Data Retention

We retain customer information only for as long as necessary to provide services, fulfill orders, maintain records, and comply with legal requirements.

9. User Rights

You may request to:

Access your personal information
Correct inaccurate information
Delete your personal information, subject to applicable legal requirements
Withdraw consent where applicable

10. Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

Ocimum reserves the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page.

12. Contact Us

For any questions regarding this Privacy Policy, please contact us through the details provided on our Contact Us page.

By using our website, you consent to the collection and use of information as described in this Privacy Policy.